Shipping & Returns

Shipping / delivery time:

All items will be shipped within 3-5 business days after receipt of payment, unless the items are out of stock.
In the event of a stock out, and for this purpose, the customer will be informed via email or any other available means.

Delivery may take up to 3 to 10 business days, depending on the country.
We cannot assume any responsibility for any delay that occurs in the delivery transit time. The reason is because transit time is highly dependent on the postal service of the place and / or country of destination.

We strive to offer the most reliable and affordable delivery service, but sometimes international delivery may be conditioned and dependent on the carrier and / or customs services of the country of destination.
Please contact us for further assistance if you do not receive your order after 20 working days after confirming your purchase.


Legal fees:

All sales prices advertised and indicated on this website are expressed in euros (€), and include the VAT rate in force in Mainland Portugal at the time of shipment, as well as other applicable legal fees related to delivery within the territory of the European Community ( CE).
The payment and application of import taxes, fees, GST, as well as all other relevant delivery costs, are the responsibility of the customer.
Such fees may vary from destination to destination, so we recommend that the customer seek information from customs services or a local import broker to obtain more information about the taxes and duties that are applied in their country.


Shipping costs:

Mainland Portugal:
Purchase values:

Up to € 25.00 - Shipping cost € 2.90
From € 25.00 - FREE

Azores and Madeira:
Purchase values:

Up to € 25.00 - Shipping cost € 3.30
From € 25.00 - FREE

Purchase values:

Up to € 30.00 - Shipping cost € 3.50
From € 30.00 - FREE

Rest of the world:
Purchase values:

Up to € 50.00 - Shipping cost € 4.90
From 50,00 € - FREE

Return policy:

Due to the high hygiene standards and the personal nature of our masks, all orders placed are final sales and returns, exchanges and refunds of any order will not be accepted.